Context HelpIf you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A context menu will show up. It includes thorough information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can quickly return to your work.
Video TutorialsWe have a huge array of how-to videos illustrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.If you can't find the solution you searching for, have a glance at our comprehensive Frequently Asked Questions section, which contains questions asked by actual people and provides practical solutions. We regulary "revamp" our FAQ section with new entries so as to encompass all the innovations and new additions to our platform.
Ticketing SystemIf you still can't discover the solution you need in the Frequently Asked Questions database either, we have a great team of support engineers available 24-7-365 and ready to assist you with any question. Each trouble ticket you send will be replied to within 60 minutes (the average ticket response time is about 20 minutes), so you will never have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 105617
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com